We are a local family owned & operated business
We’re the highest-rated sewage backup cleanup service company in St. Charles
Our experienced and certified team members know how to help you through the process and handle the water damage as quickly and efficiently as possible
We accept all insurance companies and self-pay
Call now for a free phone consultation. We can answer any of your questions and help guide you through the insurance process. Some jobs can be completed from beginning to end in under one week.
The main concern when it comes to sewage backup cleanup in St. Charles, is drying out as quickly as possible to prevent mold growth, which can happen within 36 hours. Here are a couple of our tools that will ensure the job gets done right.
Our state of the art psychrometers allow us to determine the proper amount of equipment required for each job by calculating air temperature and humidity levels
Thermal Imaging Cameras allow us to identify possible mold growth areas that other companies miss
Our highly precise moisture meters ensure all materials are dried completely before we leave
Our all-in-one devices allow us to scan the room with thermal imaging and then pinpoint the exact moisture levels without having to switch tools. It even captures temperature and humidity levels of the air!
We have a large selection of powerful drying equipment to ensure we always have the right equipment for the job! We use only LGR dehumidifiers in order to get the humidity level down to 0%. Conventional dehumidifiers are unable to go past 40%
Hammer Probes allow us to check the moisture level deep inside of materials. Just because something is dry on the surface doesn’t mean it isn’t wet inside! Don’t let your home’s foundation rot away, call us today!
We carefully assess the property to determine the extent of the damage, the materials affected, and the extent of the contamination. Then, we devise a customized solution to disinfect the mess. By following the guidelines and health regulations, we make sure that your business is up to code and livable again.
As part of our sewage backup cleanup services process:
Yes! We accept all home insurance companies
Maybe. It depends on your coverage and what caused the loss. If the loss occurred upstairs in the main area of your home then chances are very good that it will be covered up to the full limit of your policy. If the loss occurred in your basement it gets more tricky. A lot of losses in the basement are not covered and it is advised that you speak with your agent directly about coverage. Often times with sewage backups they are not covered unless you have a specific sewer backup rider on your policy and even in that case the coverage limit is usually $10,000.
Unfortunately, the only option is to dry anything that got wet before mold starts to form. Ignoring or putting off the water damage will only lead to mold growth which will impact your family’s health and make the home completely unsellable. A bank will not allow someone to get a mortgage on a mold-infested home.
Unfortunately, time is not on your side in this case. Intentionally delaying the mitigation process is considered negligence of due diligence by your insurance company and can be grounds for them to deny your claim outright. Your homeowner’s policy and mortgage typically state that it is in your due diligence to have any water loss in the home handled by professionals as soon as you notice it.
If this happens we promise to work something out with you to minimize your out of pocket cost but we will do everything in our power to work with the insurance company for full coverage. We have never had a customer pay out of pocket so far on any claims insurance has initially approved.
Our team of IICRC Certified Water Restoration technicians is ready to handle any water, mold, or water-related emergency. EcoClean also specializes in many other services. Find out more about what we do.