Your loss,
in one place.
Every customer gets a private link. See the current stage, what’s next, the documents, the invoices, the receipts, and the photos — for this job and every job we’ve done for you before.
Free with every job. No app to install. Works on phone and laptop.
The job, the file,
and the history.
Most restoration companies send a few photos by text and a paper invoice at the end. We give you the full file — same view we use internally.
Current stage at a glance
Where the job is right now — emergency response, mitigation, contents, reconstruction, closeout. No guessing.
Documents and signed forms
Scope of work, COS, authorizations, MSDS, drying logs. Everything we filed with the carrier is also visible to you.
Photos, time-stamped
Before, during, after. Moisture maps. Thermal scans. Everything the adjuster sees, you see.
Invoices and paid receipts
Every line item, every payment. Itemized so you know exactly what insurance is paying and what isn’t.
Past jobs in one history
Every job we’ve done for you, every photo, every invoice — accessible from one place, forever.
No app, no password fatigue
One private link, sent by text or email. Works on phone, tablet, or laptop. No download required.
A property loss is hard.
The paperwork shouldn’t be.
Most homeowners file a claim once or twice in a lifetime. The portal exists so the part you don’t know how to navigate is the part you can see clearly.
- 01
You can show your adjuster what we did.
If the carrier asks for evidence, you have it. Same package we sent them, organized and downloadable.
- 02
You don’t lose anything.
Invoices, receipts, signed forms — all backed up. If you need them next year for taxes, an appraisal, or a sale, they’re there.
- 03
You don’t have to chase us for updates.
Stage changes are reflected immediately. New photo? Visible. New invoice? Visible. No phone tag.
- 04
You can hand it off to a family member.
Helping a parent or relative through a loss? Share the link. They see the same thing you see.
Three steps. No setup.
- Step 01
We open your job
When you call, we open a project record. Your portal link is generated at that moment.
- Step 02
You get the link
Texted or emailed (your preference). Tap it to open the portal — no password, no download.
- Step 03
It updates as we work
Every photo, document, and invoice we add internally appears in your portal in real time.
Already a customer?
Find the link in your most recent text from EcoClean or your email from @ecocleanwaterdamage.com. If you can’t find it, call us — we’ll resend it while you’re on the phone.
Don’t have an EcoClean job yet?
Your portal is generated automatically the moment we open your project. Nothing for you to sign up for. Call us — your link will be in your messages before we hang up.
Call to open a jobThe short version.
- Does it cost anything?
- No. The portal is included with every job we open. There’s no subscription, no upgrade tier.
- Do I need an app?
- No. The portal is a web link. Tap it from your text or email. Works on phone, tablet, and laptop.
- Can my spouse / family member access it?
- Yes — forward them the link. The portal is privately keyed but the link itself is shareable with anyone in your household.
- Will my information be safe?
- Yes. The link is private, hard-to-guess, and tied to your specific job. We don’t publish it anywhere.
- What if my job is closed — do I lose access?
- No. Past jobs stay in your portal indefinitely. Use it for taxes, an appraisal, or just to find an old receipt.
- Can my adjuster see the portal?
- If you choose. The portal also exports clean PDF packets you can send to anyone — adjuster, agent, attorney.
One link. Every job.
Free with every EcoClean job. Available the moment we open your file.