The proof,
in the customers’ words.
1,600+ Google reviews · 4.9★ — grouped by what they actually prove: response time, communication, insurance paperwork, and final outcome. Below them, three full case studies covering the span of what we handle.
Responsiveness
When the call happened, EcoClean was there.
“Our basement flooded on a Sunday night and EcoClean was there within two hours. They handled extraction, drying, and the entire insurance paperwork. I never had to chase anyone.”
Sarah M.WheatonWater damage“Storm damage to our roof and gutters caused water inside. By the next morning, extraction was done, drying was underway, and we had a complete file ready for our insurance company.”
Patricia H.Downers GroveEmergency water damage“Sewage backup — could have been a disaster. EcoClean contained the situation, cleaned everything safely, and had documentation for insurance immediately. We felt in good hands the entire time.”
Robert J.NapervilleSewage cleanup
Communication
Through a stressful situation, somebody picked up the phone.
“Found mold in the crawlspace two weeks after a slow leak under the kitchen sink. EcoClean was out the next morning, sealed it off, pulled the bad insulation, and walked us through the report for our insurer. No surprises. No upsells.”
Mike D.NapervilleMold remediation“Whole-home reconstruction after water damage. Working with one company instead of coordinating multiple contractors was a huge relief. They finished on schedule and everything looks amazing.”
Chris M.WestmontFull reconstruction
Insurance paperwork
Complete paperwork removes the most common cause of delay.
“Burst pipe — they got us dry in 48 hours and rebuilt the whole basement. Insurance worked smoothly because of their documentation. Owner followed up personally after we moved back in.”
David K.HinsdaleWater damage + reconstruction“We had never filed a claim before. They helped us file it, met the adjuster at our house, and kept us posted the whole way. We always knew where things stood.”
Lisa P.LisleClaim paperwork
Final outcome
When the work was finished, the customer was glad they called.
“Kitchen fire and whole-home smoke. They packed our contents out, cleaned everything in their facility, rebuilt the kitchen, and we were back in within five weeks. One company, start to finish.”
Tom R.NapervilleFire & smoke + contents“A slow leak turned into a mold-and-asbestos job. We thought it was going to take three contractors. EcoClean kept the whole thing under one project — same crew, same number.”
Margaret W.Glen EllynMold + asbestos
Three jobs that cover the span.
Identifying details removed. The pattern: serious damage, one team, end-to-end — water through reconstruction, fire through contents, mold through asbestos.
Case 01WaterReconstructionSump failure overnight; 1,400 sq ft of finished basement dried in 48 hours, then rebuilt — drywall, paint, baseboards, floor.
OutcomeBilled their insurance directlyLocationWheaton, IL
Case 02FireSmokeContentsReconstructionKitchen fire with whole-home soot. Contents packed out and cleaned in-facility; partial reconstruction; family back in within five weeks.
OutcomeOne company, start to finishLocationNaperville, IL
Case 03MoldAsbestosA slow leak turned into a mold and asbestos issue. We saw it through cleanly.
OutcomeClear path from demo to rebuildLocationDowners Grove, IL
Be the next one we work with.
Call and a project manager is at your door in 60 to 90 minutes, day or night. The inspection is free, and you approve the scope and the price before any work starts.